Send the goal, the current friction, and the kind of customers you want to serve better.
Service Business Lead Hub is a practical portfolio case study focused on clearer intake, stronger follow-up, and less manual coordination.
The business needed a more reliable way to collect information, reduce repeated questions, and understand the next action.
The solution uses a focused customer journey, structured data capture, admin-ready records, and plain-language handover notes.
The team gains a clearer operating rhythm and a more professional customer experience.
Built as a maintainable web system with clear user flows, admin-ready data structures, and a path toward deeper automation.
Share the business problem, the customer journey, and what needs to happen after someone gets in touch.
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